What is the Algorithm Register?
The Algorithm Register is an overview of the artificial intelligence systems and algorithms used by the City of Amsterdam. Through the register, you can get acquainted with the quick overviews of the city’s algorithmic systems or examine their more detailed information based on your own interests. You can also give feedback and thus participate in building human-centered algorithms in Amsterdam. The register is still under development.
Algorithmic systems of Amsterdam
Learn about the use cases where we currently utilise algorithmic systems as part of our city services.
Economic Services Departments
Automated parking control
In Amsterdam, the number of cars allowed to park in the city is limited, keeping the city liveable and accessible. The municipality checks whether a parked car has the right to be parked, for example, because parking fees have been paid via a parking meter or app, or because the owner has a parking permit. Enforcement is done with the help of scan cars equpiped with camera’s, automating the process of license plate identification and background checks with specific scanning equipment and AI-based identification service. The service is currently in use for more than 150,000 street parking spaces in the City of Amsterdam.
The service follows a three-step process. In the first step, the scan cars drive through the city and use object recognition software to scan and identify the license plates of surrounding cars. After the identification, the license plate number is checked against the National Parking Register to validate if the car has permission to park at a given location. Whenever no payment has been made for current parking, the case is sent to a human inspector for further processing. In the last step, the parking inspector assesses the scanned images to determine whether the license plate was recognized correctly and whether there is a special situation such as loading or unloading. The parking inspector may also verify the situation on-site. Whenever there is no valid reason found for non-paid parking, a parking ticket is issued.
Illegal holiday rental housing…
Amsterdam has limited living space; both for citizens and visitors. If a citizen wants to rent out their home or houseboat to tourists, they need to meet certain requirements. For example, they can do so for a maximum of 30 nights per year and a maximum of 4 people at a time. They must also report it to the municipality.
Not everyone adheres to those conditions. The municipality sometimes receives reports, for instance from neighbours or rental platforms, who suspect that a home has been rented out without meeting those requirements. If such a report is filed, employees of the department of Surveillance & Enforcement can start an investigation.
From 1 July 2020, a pilot will be carried out for six months with an algorithm that supports the employees of the department of Surveillance & Enforcement in their investigation of the reports made concerning possible illegal holiday rentals. The algorithm helps prioritize the reports so that the limited enforcement capacity can be used efficiently and effectively. By analyzing the data of related illegal housing cases of the past 5 years, it calculates the probability of an illegal holiday rental situation on the reported address.
One and a half meter monitor
Because of COVID19 measures have been taken to prevent person to person detection, one of the most influential and important new regulation is to keep 1.5 meters distance from each other. To help remind citizens to maintain this distance we have created the 1.5 meter monitor.
The 1.5 meter monitor is a system created to make users aware of social distancing measures. It uses a camera, computer with GPU (or edge devices) and a screen to create awareness for anybody within the field of view of the camera to keep social distance. It does so by displaying a picture that is taken of passersby, that is overlayed with a smiley: a green smiley for more than 1.8 meters distance, an orange smiley for 1.5-1.8 meters distance and a red one for less than 1.5 meters distance. An audio signal can also be played.
The system does not store any visual information, and when detected people will be displayed with a smiley overlay to prevent visual recognition. We do record the number of passers-by within range of the camera, to monitor whether it is too busy in a certain area.
We are using the 1.5 meter monitor temporarily because of the COVID-19 Emergency Ordinance and because of the need to keep a distance of 1.5 meters. The system is being tested in public spaces at a number of locations in the Amsterdam-Amstelland Safety Region.
Reporting issues in public…
When someone encounters rubbish or a maintenance issue on the street or in a park, they can report this to the municipality via an online reporting system. A dangerous traffic situation or disturbance from people or cafe’s can also be reported.
This system used to be a collection of drop-down menus, from which the user would pick the category that best suited their report. The department responsible for a certain category would then take care of the report. However, as the municipality is a complex organisation, there are countless categories. Many times the wrong category would be chosen, resulting in delays. Now, an algorithm recognizes certain keywords, for example, ‘waste’ and ‘sidewalk’. From these keywords, it determines which category it belongs to, and ultimately, which department within the municipality should examine the case.
As a result, there are fewer administrative steps for the person reporting on the issue. Also, the report can be processed much faster, because it arrives at the right department more quickly.